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Delivery

UK

We post our online and telephone orders with Royal Mail.

1st Class p&p ( 1-2 working days) £5.50

2nd Class p&p (3-5 working days) £4.50

Both 1st and 2nd Class deliveries require a signature upon delivery.

If you would like to have your order posted Next Day delivery, please email hello@oberonshrewsbury.co.uk for more information before you complete your order.

Free UK shipping on orders over £80. 

 

Please email hello@oberonshrewsbury.co.uk if you would like to have something posted further afield and we will be happy to help. 

Click and Collect

Live nearby? Save on shipping and collect your purchases in person from our flagship Wyle Cop store. We will send you a confirmation email when your order is ready to be collected.

We know that sometimes things might not work out with that top or those shoes. Don't worry, we've got a few returns options for you:

Returns on full price items

Up to 7 days qualifies for a full refund

7 - 28 days for a credit note or exchange

Returns on Sale/Discounted items

Up to 7 days for an exchange or credit note

Clearance (under 1/2 price)

Sorry, at this time we do not accept any returns on items under 1/2 price.

How do I return my item?

In store

Please bring your unworn item back to the shop you purchased it from with your receipt. Done!

Online

If you've ordered something that doesn't work for you, please email us at hello@oberonshrewsbury.co.uk as soon as possible and within 7 days of purchase, with your full name and the name(s) of the item(s) purchased. We can then confirm your return. Please note that we cannot process returns unless you have emailed us to confirm your return.

Please address all returns to:

Returns Team

Oberon

65 Wyle Cop

Shrewsbury

Shropshire

SY1 1UX

Please note that we are a small, independently run business and your custom means a lot to us, thanks for sticking to the returns rules xxx

Returns

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