Delivery
Shrewsbury
During Lockdown, we are offering a free delivery service for those of our lovely customers who live in the following Shropshire postcodes:
-
SY1
-
SY2
-
SY3
-
SY4
We can drop your shopping direct to your doorstep, easy peasy!
UK
For those of you who are further afield, we offer a postal delivery service.
1st Class - £5
2nd Class - £3
Free UK shipping on orders over £30.
Click and Collect
Live nearby? Save on shipping and collect your purchases in person from our flagship Wyle Cop store. Call 01743 246534 to confirm a collection time that works best for you.
Delivery Dogs Bert and Poppy can't wait to process your order!
Returns
We know that sometimes things might not work out with that top or those shoes. Don't worry, we've got a few returns options for you:
Returns with a receipt
Up to 7 days qualifies for a full refund
7 - 28 days for a credit note or exchange
Returns on Sale/Discounted items
Up to 7 days for an exchange or credit note
Clearance (under 1/2 price)
Sorry, at this time we do not accept any returns on items under 1/2 price.
How do I return my item?
In store
Please bring your unworn item back to the shop you purchased it from with your receipt. Done!
Online
If you've ordered something that doesn't work for you, please email us at hello@oberonshrewsbury.co.uk as soon as possible and within 7 days of purchase, with your full name and the name(s) of the item(s) purchased. We can then confirm your return. Please note that we cannot process returns unless you have emailed us to confirm your return.
Please address all returns to:
Returns Team
Oberon
65 Wyle Cop
Shrewsbury
Shropshire
SY1 1UX
Please note that we are a small, independently run business and your custom means a lot to us, thanks for sticking to the returns rules xxx